Agency Receives Tier 1 Ranking

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North Dakota Housing Finance Agency (NDHFA) received a Tier 1 ranking for the FY 2018 Q1 from the U.S. Department of Housing and Urban Development’s (HUD) National Servicing Center for servicing Federal Housing Administration (FHA) guaranteed single-family loans.

“NDHFA scored 97.18 percent ranking the agency in the top 17 percent of all FHA servicers nationwide,” said Dave Flohr, the agency’s homeownership division director. That quarter, 971 FHA servicers were scored.

The tier ranking system measures a mortgagee’s compliance with delinquent servicing guidelines and requirements in the areas of early delinquency intervention, loss mitigation engagement quantity and quality, and reporting.

HUD established the tier ranking system to protect FHA borrowers from servicer non-compliance and to monitor potential servicer-specific or industry-wide delinquent servicing issues. A higher work-out ratio shows a servicer’s effectiveness in working with delinquent borrowers to keep them out of foreclosure.

“The ratios used for the calculations can be unpredictable and a score can be impacted by one loan’s performance,” said Flohr. “For that reason, our score doesn’t matter as much to HUD as consistent compliance with policy and regulations.”

Of the 8,200 loans NDHFA currently services, 3,900 are FHA guaranteed. The last time the agency was ranked Tier 1 was for FY 2017 Q1.

NDHFA is a self-supporting state agency dedicated to making housing affordable for all North Dakotans. More information on the agency and the affordable housing programs it administers is available online at

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